Terms & Conditions
We may modify the Terms & Conditions from time to time. Please read the Terms & Conditions and check back often. You must immediately stop using the site if you do not agree to any changes to the Terms & Conditions. Any changes made after you have placed an order will not affect that order.
When ordering items you need to provide payment details and you represent and warrant that the payment details you provide on the ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.
The site is available only to individuals and others who meet the ATOZHERB.COM terms of eligibility and who have been issued a valid credit card by a bank acceptable to ATOZHERB.COM and who have authorized ATOZHERB.COM to process a charge or charges on their credit card in the amount of total purchase price for the items which they purchase.
ATOZHERB.COM offers products for sale that are in stock and available for shipping. Once you have successfully completed your order and payment, you may check the current status of your shipping from our shipping agent. We will provide the shipping tracking number so you can monitor the schedule of the delivery or you can send us an email: firstname.lastname@example.org with details of your order transaction. We will send you a reply as soon as we obtain details of your shipment from the shipping agent.
Please note that items in your shopping cart are not reserved and may be purchased by other customers.
We reserve the right not to accept your order in the event that we are unable to receive payment or the item ordered is out of stock or does not meet our quality control standards and is withdrawn or that you do not meet the eligibility criteria set within the Terms & Conditions.
We may also refuse to process or accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party for the reason of withdrawing any merchandise from the Site whether or not that merchandise has been sold, removed or content being edit, or refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
All prices shown on the Site are in Malaysian Ringgit (MYR) and are inclusive of any relevant local Malaysia tax charges at the applicable rate.
Prices and offers remain valid as advertised from time to time.
All prices are inclusive of GST and made in Malaysian Ringgit (MYR) via MOLpay, a payment gateway that accepts credit cards and local bank online transfers. Delivery costs will be charged in addition where applicable and all additional charges are clearly displayed and included in the “Final total’’’.
The following credit cards / payment method are accepted:
VISA, MASTERCARD, Maybank2u, RHBNow, CIMBClicks, Alliance Online, AmOnline, FPX (Affin Bank,Alliance Bank, Ambank Bank, Bank Islam, Bank Rakyat, Bank Muamalat, CIMBClicks, Hong Leong Connect, Maybank2u.com, PBeBank, RHBNow, UOB Online, OCBC Bank,Standard Chartered Bank).
Shipping & Delivery
All delivery of orders will be shipped out after payment is made.
Please refer to the delivery time stated in the product description.
In the event the product is missing after send out, there will be a grace period of 1 week time for the shipping company to locate the product. Refund will be made once the shipping company confirms the product is missing.
Refund will be fully paid into the bank account of your choice. Please allow 2 to 3 working days for refund to be made into your account.
You are not required to register to make a purchase but if you would like to register you are required to provide information about yourself that is true, accurate and most current. If you wish to change any of your registration information, please make the necessary changes or notify us immediately at the following email address: email@example.com.
Requirements for a valid Refund/Replacement:
- Proof of purchase. Please show us your order number, invoice or receipt.
- Reason for refund/replacement has to be valid and meet our return acceptance conditions such as products is not in good conditions and return not more than 30 days.
- We will replace you with the exact same amount of SKU or in the event the SKU is out of stock we will refund full amount by cash transfer to your bank account.
You may refund/replace your item due to any of the following reasons:
- Defective-The product arrived damaged, and only noticeable after packaging has been opened. Please take 2 clear photographs of the damaged products.
- Wrong product-The product you ordered does not match the order number/invoice or receipt.
- Replacement are processed upon receive of damaged/defective SKU.
- Please notify us within 24 hours after delivery and take 2 clear photographs of the products to show the damaged/defect product.
- The product should be stored in the appropriate room temperature before send back to us.
- Product should be packed properly before sending back to us.
- You may courier the damaged/defective products to us and we will refund you the courier fee upon receiving of products.
- Replacement will be processed upon receive of damaged/defective SKU. Our customer service will provide details on the schedule of replacement.
- In the event the replacement product is out of stock we will proceed with refund.
- Refund will be processed upon receive of damaged/defective SKU. Our customer service will guide you on the refund process.
- Refund will be fully paid into the bank account of your choice. Please allow 2 to 3 working days for refund to be made into you account.
All communications on refund/replacement can be send to us via email: firstname.lastname@example.org or contact: 018-2700899
Intellectual Property Rights
Your use of the Sites and its contents grants no rights to you in relation to any copyright, designs, trademarks and any other intellectual property and material rights relating to the Content (as described in the Content section below), including ATOZHERB.COM Software and all HTML and other code contained in this Site. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions.
You are permitted to use the Content only as expressly authorized by ATOZHERB.COM and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.
In addition to the Intellectual property rights mentioned above, “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. ATOZHERB.COM tries to ensure that the information on this site is accurate and complete. ATOZHERB.COM does not promise that the functional aspects of the Site or ATOZHERB.COM’s Content will be error free or that this Site, ATOZHERB.COM Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.
No Commercial Use
This Site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms & Conditions, we may deny you access to this Site on a temporary or permanent basis.
Third Party Sites
We may include hyperlinks on this Site to other websites or resources operated by parties other than ATOZHERB.COM, including advertisers. ATOZHERB.COM has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
Limits On Our Liability
We are not responsible for losses not caused by our breach or negligence or indirect losses which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity).
We are also not responsible for failure to meet any of our obligations under the Terms & Conditions where such failure is due to events beyond our reasonable control.
At our request, you agree to compensate us fully, defend us and hold ATOZHERB.COM harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the Terms & Conditions by you including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.
If you breach the Terms & Conditions and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the Terms & Conditions.